About us

Newbus Care Services offers high-quality and effective home care services, catering to individuals in the community who require additional care, whether for a few hours or 24-hour live-in assistance. Our goal is to support individuals in maintaining their independence while enjoying the comfort and privacy of their own homes.

Our Staff

Newbus Care Services maintains meticulous recruitment protocols to ensure the selection of highly suitable candidates. Each applicant undergoes a personal interview conducted by one of our trained consultants and undergoes thorough vetting to assess their skills and experience.

All of our personnel undergo training in Manual Handling, Emergency First Aid, Infection Control, Food Hygiene, and Health & Safety.

Furthermore, all care workers either possess the competence to administer medication or are actively working toward achieving it. We continuously invest in the development of our staff to maximize their potential, ensuring they fulfill their roles safely and effectively while minimizing risks and delivering high-quality care to our service users.

At Newbus Care Services, our staff members are trained to the highest standards and receive ongoing training regularly, guaranteeing that you receive the utmost care possible.

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Our Services

We provide a comprehensive range of personalized practical and personal assistance to suit your specific needs. Our services are available for short or long durations, ranging from a 30-minute visit to around-the-clock care.

When it comes to deciding on care services, we acknowledge the challenges and uncertainties you may face. Whether it’s for yourself or a loved one, we collaborate closely with you to guide you through the decision-making process and offer a service tailored to your exact requirements.

Our services are suitable for individuals in various living arrangements who require assistance with personal care, seek companionship, human interaction, and support with daily activities.

 

We acknowledge the importance of listening to our customers to ensure the delivery of the highest standards of care and support, tailored to help you achieve your goals while maintaining independence and honoring your wishes. Through effective planning, we aim to provide the necessary support to meet your specific needs.

Newbus Care Services boasts an exceptional, experienced, and dedicated team fully aligned with our company values and objectives. We offer a diverse range of services tailored to individual requirements, ranging from weekly shopping visits and companionship to assisting individuals with complex care needs.

Recognizing the significance of personal care and support, we prioritize continuity of care to foster close relationships between clients and our compassionate team members. This continuity ensures a sense of safety and security, as clients and their loved ones have consistent caregivers.

Our services are regulated by The Care Quality Commission, and all our staff members undergo training that exceeds minimum standards, along with thorough police (DBS) checks. Additionally, we provide services for local government authorities.

Care with Compasion 

Our starting point in the provision of staffing services is the belief that all clients deserve the best possible standards of care. We see clients and staff members as individuals with a unique set of needs requiring a personalised, approach to achieve positive outcomes. This perspective is embedded in our recruitment process, which seeks to attract and place highly motivated healthcare professionals committed to best practices.

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Home-based support

Home carers offer assistance with various daily tasks including eating and drinking, personal hygiene such as washing and bathing, dressing and undressing, bedtime and morning routines, using the restroom, and reminding you to take your medication. Additionally, they can assist with household chores like meal preparation, laundry, ironing, and grocery shopping.

In addition to practical support, our home carers can also accompany you to social activities such as going to the cinema, or simply provide companionship to help you engage in activities outside your home.

If you require consistent and substantial assistance with personal care and practical tasks, Newbus Private Ltd may arrange for a home carer to visit you as needed. For further guidance, please contact us at 01642134019 or visit our office.

We take pride in our reputation for delivering exceptional care to individuals in the North East, empowering them to lead independent lives.

Quality care in your own home, with Excellent Care

Looking for home carers? Call us on 01642134019 / 08000016458

Office 2, Stephenson Court, Skippers Lane, Middlesbrough, TS6 6UT admin@newbuscareagency.co.uk / manager@newbuscareagency.co.uk